About Arroyo Pet
During a meet and greet you will meet Gricel and all other team members that will be assisting
during the service you requested. We typically like to have 1-2 team members as backups, so
that they can fill in when your regular sitter is not available. We will never change sitters without
asking you ahead of time.
Please submit a request on our website with information about your pet’s needs. If we are a
good fit, we will contact you to book a meet and greet. Meet and greets typically take around
30-45 minutes. We prefer to book a meet and greet 7-10 days in advance.
Once a meet and greet is set, we ask all new clients to create their new account in our Client
Portal. We will reserve your travel dates or preferred walking schedule on our calendar once the
meet and greet is scheduled.
We service in Barrington, Palatine, Algonquin, Inverness, and surrounding areas. We do charge
an additional mileage and time fee for families outside our core service area.
We offer overnight care, all day and night house sitting, dog walking, drop in visits, and mobile
grooming. All of our services are fully customizable, just let us know what you need.
All of our team members go through an extensive federal background check process prior to
employment.
Yes! We are fully insured, information available upon request.
Services and Fees
Yes! We are not able to provide care for pets who don’t like being handled or do not take their
medication. Your pet’s health is our main priority and sometimes at-home care is not the best
option.
We offer two options for overnights. Our first option is from 7pm-8am with a midday visit and our
second option is all day and night sitting. Both options will schedule one of our team members
to stay in your home and help care for your furry friend. We will help with feeding, walking, potty
breaks, and small house chores. Please contact us for more information!
For pet sitting requests we ask clients to book 1-2 months in advance. For any dog walking
service, a week ahead. Our schedules fill up quickly, so we recommend planning ahead of time.
Some of our team members are experienced with administering medication and much more.
Please contact us!
Additional Information
Yes! Before we book any service, a meet and greet can be arranged. During this time we will go
over all important details and our client contract. We want to make sure we are the right fit for
you. Our meet and greets are priced just like our 30 minute visits ($25).
Depending on the type of medication we have to administer, there may be a medication fee of
$2 or $3 extra per service. We also charge a holiday fee on major holidays like New Years Eve,
Fourth of July, Easter, Christmas Eve, Christmas Day, and Thanksgiving.
